Digitalization analysis of the sector

Digitalization of construction and real estate

Less misunderstanding among project participants

Construction and real estate activities

Design, construction, development, rental, administration and maintenance activities have different models, so their processes and digitalization priorities are analysed separately.

8 / 8

General and specialist construction

Construction companies need to know what has been completed on site, what is delayed and what it costs. Gathering this information is difficult when crews, subcontractors and office teams work separately.

Maturity
Complexity
Problems
7
Solutions
2
Biggest opportunityActual site progress seen for project manager
Review analysis

Architecture, design and construction engineering

Design teams need to manage drawings, tasks and customer changes. Colleagues and contractors need to know which document version is current and what still requires approval.

Maturity
Complexity
Problems
6
Solutions
3
Biggest opportunityThe team is working on a coordinated version of the project
Review analysis

Commercial property and premises leasing

Commercial landlords need to manage leases, service charges and tenant enquiries. Tenants expect clear bills and reliable information about when their issues will be resolved.

Maturity
Complexity
Problems
6
Solutions
2
Biggest opportunityContracted lease terms are applied in daily service
Review analysis

Civil engineering and infrastructure projects

Infrastructure projects involve several teams working at different locations. Their work needs to be coordinated with permits, inspections, contractors and document submissions.

Maturity
Complexity
Problems
6
Solutions
4
Biggest opportunityThe works and documents of each section are seen together
Review analysis

Real estate development

Real estate development teams coordinate design, contractors, sales and buyers' choices. Changes must reach the people who implement and price them in time.

Maturity
Complexity
Problems
6
Solutions
3
Biggest opportunityBuyer agreements reach project team in time
Review analysis

Property management and administration

Property managers coordinate building maintenance, contractors and enquiries from residents or tenants. They need clear ownership of each job and evidence supporting the costs.

Maturity
Complexity
Problems
6
Solutions
3
Biggest opportunityClear progress from message to fixed failure
Review analysis

Building maintenance and technical services

Building maintenance teams need to schedule inspections, respond to faults and record completed work. Technicians need equipment details and fault history before arriving on site.

Maturity
Complexity
Problems
7
Solutions
2
Biggest opportunityTechnician arrives ready to do the job
Review analysis

Construction equipment and machinery rental

Equipment rental companies need accurate information on reservations, returns and readiness for the next customer. Poorly coordinated transport or repairs can disrupt the whole schedule.

Maturity
Complexity
Problems
7
Solutions
2
Biggest opportunityTimely Equipment Reserving
Review analysis
Biggest problem

The work is based on the wrong version of information

Work is being prepared or done, which then needs to be reasonably repaired.

Biggest opportunity

Project changes clear to all participants

The team works according to approved documents, records changes and sees their impact on the work plan and budget. The information collected during construction is later passed on to the building manager for his daily work.

Complete sector analysis

The full digital sector analysis is presented below. A more detailed analysis tailored to the specific operating model is available on the business area pages.

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11

8

9

6

8

4

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