A customer self-service portal is a place where customers find all the answers 24/7. We create custom customer self-service portals.
A self-service portal gives customers freedom and helps businesses earn more. We create portals tailored to specific processes, data, and customer needs.
Customers can find the information they need and complete key actions without waiting for your team's business hours to begin.
Invoice balances, contracts, document copies, and order statuses become accessible through self-service. The team no longer needs to answer the same questions over and over each day.
A customer action in self-service immediately becomes part of an internal process — with a responsible person, status, and clear next steps.
The customer sees payments, contracts, documents, orders, and previous actions in one environment. The team only needs to answer questions that self-service cannot resolve.
Data is entered directly into the system, so there's no need to rewrite it from emails or files. The portal can validate input data, and the action history shows who changed what and when.
The portal is tailored to your brand, processes, and service logic. The customer doesn't need to switch between emails, PDF documents, Excel files, and different external systems.
A self-service portal can support very different processes — from viewing invoices to managing complex B2B orders or applications.
A single place where customers can manage their account, review invoices and documents, change contact details, or administer subscribed services. Primary focus is on simplicity and convenient use on mobile devices.
An environment for business clients to order products or services. It can include individual pricing, credit limits, payment terms, order templates, and multiple users from one company with different permissions. The portal is typically integrated with business management, warehouse, or accounting systems.
Customers submit applications, attach documents, receive requests to clarify information, and track processing progress. The solution is tailored to the specific process, its stages, responsible employees, and decision-making rules.
Customers can review contracts, their attachments, invoices, and payment history in one place. Electronic signature, payment initiation, recurring payments, and complete action history can be integrated as needed.
A single place for employees to find essential information, submit requests, review documents, and perform daily actions without additional communication with administration. The portal connects internal processes, personnel information, and other employee-related actions into one clear environment.
An environment for associations, clubs, and other membership-based organizations. It enables managing membership and fees, registering for events, accessing documents, members-only content, or community features.
A platform connecting two or more user groups — for example, customers and service providers. It manages the flow of inquiries, offers, or orders between parties, access rights, commissions, settlements, and a dedicated work environment for each side.
A self-service portal creates the greatest value when information and documents are directly linked to your internal systems. Integrations enable displaying current data in the portal, automating data transfer, and avoiding manual information transfer between different tools.
Smart-ID, Mobile-ID, Dokobit, Microsoft Entra ID, Google Workspace, Keycloak, LDAP, and Active Directory. The login solution is customized based on user groups, security requirements, and identity management already in use within the organization.
Bank payments, cards, SEPA, recurring billing, Apple Pay, and Google Pay. We integrate your chosen payment service provider and adapt the payment flow to invoices, contracts, or order logic.
Centre of Registers, State Tax Inspectorate, Sodra, and systems and data provided by other institutions when access is available through official interfaces. Integration is designed according to specific data retrieval, verification, or transmission needs.
Rivile, Finvalda, Microsoft Dynamics, SAP, Centas, Pragma, Stekas, and other accounting or ERP systems. We can connect the portal to custom-built systems via API, data files, or other agreed exchange methods.
DPD, Venipak, Omniva, LP Express, DHL, UPS, and other carriers. Integrations can include shipment registration, label generation, pickup locations, tracking, and delivery status updates.
Email, SMS, WhatsApp Business, Microsoft Teams, Slack, and other channel integrations. Notifications are sent based on specific system events, user preferences, and communication rules.
Dokobit, DocuSign, Adobe Acrobat Sign, and other signing solutions. We also integrate document generation, archiving, data extraction, and transfer to internal document management systems.
Client environment for essential information and daily actions: log in, view documents, invoices, notifications, or submit simple requests. Typically includes one main user group and several integrations with internal systems.
The portal becomes a direct part of the business process. Clients can submit orders or applications, manage contracts, make payments, and track process progress. The solution is typically integrated with ERP, accounting, document, or payment systems.
Complex solution for multiple user groups, countries, or business parties. Such a platform can connect customers, partners, intermediaries, and internal teams, managing individual pricing, billing, permissions, and complex data flows.
