Business area digitalisation analysis

General and specialised construction digitalisation

How to integrate the bill of quantities, schedule, contractors, site, quality and billing into a single project control process

Digital maturity

Typical digital maturity

Shows the level of digitalisation companies in this line of business typically operate at.

The assessment considers use of core systems, how far processes are digitalised, integrations, data readiness and advanced use of data.

A 3 means ordinary, middling maturity. A 5 is given only where real-time data, automated decisions and advanced optimisation are already a routine part of core operations.

medium
Digitalisation potential

Digitalisation potential

Shows the scale of business impact digitalisation could have in this line of business.

It weighs economic leverage, the scope for digital impact, the scale and repetition of processes, value lost today, and the leverage of better data and decisions.

A business area’s score is calculated from five weighted dimensions. A sector’s score is derived from the scores of its business areas.

81/100
Biggest challenge
Plan and Site Fact Not Linked
Biggest opportunity
Integrated construction project control

In this business area, the greatest value will be created by integrated construction project control. It is recommended to start with a clearly limited first process and expand the solution in stages.

General and specialist construction operating model

The contractor's operating model is based on work packages, to which quantities, timelines, subcontractors, materials, quality requirements and commercial terms are assigned. The digital process must maintain the same package from estimate to acceptance and completion recording.

Plan and actuals change daily

The schedule is constantly affected by design decisions, supply, weather conditions, crew capacities and work by other contractors.

High dependency on subcontractors

Information quality and timelines depend on the work discipline of many external teams.

Commercial significance of changes

A technical change can alter the price, timeline, material requirements and responsibility.

Data is created on the construction site

The most valuable information arises at the workplace, so the process must work on mobile and without complicated re-entry.

Market and technology context

Contractors are moving from document accumulation to real-time project control, where site actuals are linked to schedule, budget, changes and reporting. The greatest practical value today is created by mobile data capture and a unified work structure.

  • Margin and cash flow pressureContractors need to see variance before month-end close, not after it.
  • Mobile construction site expansionTasks, inspections and evidence must be recorded where the work is performed.
  • Building Information Modelling (BIM) and works data integrationThe value of the model increases when its elements are linked to work packages, quantities and progress.
  • Automated progress assessmentImages and models can help identify variances if the work structure and actual data are reliable.

Typical Operating Chain

01

Tender and contract scope

Quantities, work packages, deadlines, risks and commercial assumptions are estimated.

02

Preparation for construction

Detailed schedule, procurement, subcontractors, teams and information requirements are specified.

03

Work allocation

Work packages are assigned to responsible teams with relevant drawings, quantities and deadlines.

04

Site Fact and Control

Progress, consumed materials, obstacles, inspections, defects and changes are recorded.

05

Acceptance and Sign-off

Actual quantities, proof of completion, additional works and invoices are confirmed.

06

Handover and Warranty

Defects are closed, documents are handed over and warranty obligation history is managed.

Digital maturity model for the business area

0

Construction site managed by messages and paper

Tasks, progress, changes, inspections and proof of completion are communicated verbally, via messages or paper forms, leaving no reliable project actuals.

1

Separate project files and messages

Schedules, tasks, photographs, changes and reports are managed through different channels.

2

Digital project tools

Separate estimating, project and construction site systems are used, but plan versus actuals are reconciled manually between them.

3

Unified work package process Typical current situation

Task, progress, quality, change and acceptance are linked to the same work package.

4

Real-time commercial control Target

Schedule, quantities, costs, changes and invoicing are updated quickly enough for decision-making during the project.

5

Predictable project portfolio

Historical data and AI help anticipate delay, margin, supply and quality risks across different projects.

Key finding

Project margin is lost when construction site actuals, additional works and quality evidence reach commercial control too late. A mobile workflow for a single work package makes it possible to connect actual completion with acceptance and recording first.

The first priority is a mobile workflow for a single work package from task and current information to progress, quality inspection, acceptance and recording.

Related digitalisation topics

Digitalisation solutions: general and specialist constructionDigitalisation of site processesDefect management system

Assessing digitalisation opportunities for 'General and specialised construction' business area

The business impact of integrated construction project control can be assessed, and a realistic first version with measurable KPIs can be defined.