Terminal arrival booking and gate management system
The terminal team adjusts the arrival time and checks the transport and cargo documents. The gates show ready arrivals and issues that require an employee's decision.
Arrival data and clearance basis are only adjusted when transport reaches the gate; uncertain cases stop the overall flow. Gate inspection is prolonged even when loading capacity is ready and the worker has to search for information in several locations.
How the solution works
- The carrier is provided with a time of reception within the capacity limits approved by the terminal.
- Prior to arrival, the required cargo, transport and permit data are collected.
- At the gate, a real arrival is checked with the relevant reservation and admission conditions.
- The discrepancy is directed to the responsible employee or the agreed waiting place.
- Entry and follow-up instructions reach the terminal execution plan.
Key challenges
- Gate processes are too slow and depend on manual checks
Solution capabilities
Reservation by capacity
Arrival time is reserved according to the reception capacity and restrictions approved by the terminal. After approval of the reservation, the corresponding part of the capacity is noted occupied.
Pre-readiness
The required data and the basis of the permit are verified before arrival, distinguishing what is still missing.
Arrival Recognition
A scanned or employee-approved identifier is linked to the correct transport and task; an unclear identification is not an endorsement.
Sequence and Exception Path
Early, late and unbooked arrivals are assessed against current service capacity and agreed priorities.
Entry and movement instruction
Successful verification transmits a true gate event and an up-to-date movement instruction; permission to issue the cargo remains a separate condition.
Business context
- Gate processes are too slow and depend on manual checks
- Arrival data and clearance basis are only adjusted when transport reaches the gate; uncertain cases stop the overall flow. Gate inspection is prolonged even when loading capacity is ready and the worker has to search for information in several locations.
- The carrier can prepare for arrival at the terminal
- The driver's wait can be lengthened by the lack of a document or reserved but unexecutable time. A pre-check and a capacity-linked window help discuss these conditions before arrival. The customer receives a clearer service plan, and the terminal better coordinates the traffic at the gate.
Core features
- Reservation by capacity
- Pre-readiness
- Arrival Recognition
- Sequence and Exception Path
- Entry and movement instruction
Key integrations
- Terminal operations
- Acceptance limits, cargo readiness, approval of reserved capacity and real entry.
- Carrier Submission Channel
- Relevant transport, arrival wish and required documents.
- Sources of Permits
- Valid status of admission or assignment required permission by the responsible participant.
- Gate Equipment
- The result of the identification, its uncertainty and the confirmed entry event.
Potential impact (%)
The ranges indicate an illustrative relative change in the metric under the stated assumptions. Results depend on the starting position and actual use of the solution. Percentages for different metrics must not be added together.
Gate service life
12–36%Decreasing
This illustrative scenario assumes that 30-60% of manual data entry and handover work can be addressed. That share is assumed to fall by 40-60%. Company data is needed to verify both the addressable workload and the resulting change.
The time of arrival and completion of the check is compared by flow, while observing the overall presence at the terminal.
Avoidance of rechecks
16–42%Decreasing
This illustrative scenario assumes that 40-70% of information searches and repeated cross-checks can be addressed. That share is assumed to fall by 40-60%. Company data is needed to verify both the addressable workload and the resulting change.
Rechecks for information that should have been available, their working hours and cases of false endorsements are counted.
Part of the negative feedback on the organization of arrival at the terminal
4–15%Decreasing
Indicative assumption: 15-30% of negative reviews relate to unmatched terminal arrival times and checks. The solution could reduce this share by 25-50%. This is a scenario of potential; assumptions need to be verified by feedback collected by the company.
When a company starts collecting reviews, negative reviews about the organization of arrival at the terminal are counted from all assessments received on this topic. The same method of evaluation is applied before and after installation and similar customer groups are compared. Without initial data, the actual change is not determined.
Conditional calculation scenarios. The assumptions have not been validated against client measurements.
When this solution is relevant
- The driver only learns the lack of documentation when he stops at the barrier.
- All arrival reservations are accepted, although the loading location cannot serve such traffic at that time.
Implementation requirements
For the gate process, booking, transport identification and cargo readiness data are compatible. Number changes and arrivals without reservation have an acceptance procedure; the need for scanning equipment is assessed by separating identification, documentation and loading capacity delays.
Further development options
- Acceptance of additional transport flows under individual preparedness rules
- Automation of confirmed identification cases at selected gateways