Business area digitalisation analysis

Digitalisation of terminals, ports and logistics infrastructure

How to better manage arrivals, time windows, gates, yard, handling operations, equipment and infrastructure throughput

Digital maturity

Typical digital maturity

Shows the level of digitalisation companies in this line of business typically operate at.

The assessment considers use of core systems, how far processes are digitalised, integrations, data readiness and advanced use of data.

A 3 means ordinary, middling maturity. A 5 is given only where real-time data, automated decisions and advanced optimisation are already a routine part of core operations.

medium
Digitalisation potential

Digitalisation potential

Shows the scale of business impact digitalisation could have in this line of business.

It weighs economic leverage, the scope for digital impact, the scale and repetition of processes, value lost today, and the leverage of better data and decisions.

A business area’s score is calculated from five weighted dimensions. A sector’s score is derived from the scores of its business areas.

88/100
Biggest challenge
Terminal capacity and time windows are managed in a fragmented way
Biggest opportunity
Data-driven infrastructure throughput

The greatest result is created not by a separate smart gate solution, but by a consistent arrival, loading and departure process that actually increases terminal throughput.

How terminal, port and logistics infrastructure operations work

The business area encompasses sea and inland ports, intermodal, container, bulk and other cargo terminals. The main challenge is to safely coordinate limited berth, gate, yard, rail, loading and equipment capacity.

Limited and expensive physical capacity

Berths, gates, yards and loading equipment must be utilised very precisely.

Many independent parties

Ships, trains, lorries, agents, customs and the terminal must exchange the same information.

Critical safety and business continuity

A system failure can stop flow or cause a safety risk.

High volume of real-time events

Every arrival, gate passage, transfer and loading changes the overall plan.

Market and technology context

Vessel arrival and service optimisation, smart gates, standardised cargo events, digital models and automated equipment are transforming infrastructure management. Value depends on reliable partner and terminal data connectivity.

  • Greater flow volatilityArrival time and readiness change frequently, requiring the plan to be recalculated in real time.
  • Need to increase existing asset throughputNew infrastructure is expensive, making better use of berths, gates and equipment important.
  • Standardisation of partner dataCommon vessel arrival, service and cargo event data models reduce the number of individual integrations.
  • Safety and sustainability pressureLess waiting, empty movement and engine running reduce risk and emissions.

Typical operating chain

01

Arrival and capacity reservation

A vessel, train, truck, time window, berth or handling capacity is planned.

02

Document and permit verification

Cargo, transport, customs, safety and access data are checked.

03

Gate and entry process

Transport, driver, cargo are identified and movement instructions are provided.

04

Yard and handling management

Locations, equipment, workers and handling tasks are assigned.

05

Cargo event and exception management

Location, status, damages, delays and partner actions are recorded.

06

Departure, service accounting and analysis

Departure is confirmed, services are calculated and throughput is assessed.

Digital maturity model

0

Arrivals and loading work are coordinated by telephone and paper

Time slots, gates, yard, cargo status and service accounting depend on separate teams.

1

Separate gate, security and terminal systems

Core events are recorded digitally, but partner data and the operational plan are not integrated.

2

Individual terminal flows digitised

Time slots or smart gates are in operation, but arrival, loading task, equipment and invoice are only partially linked.

3

Integrated arrival and loading process Typical current situation

Transport, cargo, time slot, gates, yard, loading task and key events are managed within a common process.

4

Real-time terminal capacity management Target

Arrivals, equipment, workforce and loading priorities are adjusted according to actual flows and safety limits.

5

Predictive and partially autonomous terminal

Flow models, video analysis and automated equipment help optimise throughput whilst maintaining human and safety control.

Key conclusion

Terminal or port throughput is often limited not only by physical infrastructure, but by delayed information about arrival, readiness, cargo and available equipment.

Arrival plan, gates, yard, loading tasks, cargo events and invoices must use the same objects and actual statuses.

It is advisable to first select one end-to-end flow, for example, a lorry arrival from reserved slot to departure, and connect all its statuses.

Related topics

Terminal operations systemTime slot and gate managementInfrastructure throughput analytics

Assessing where the most throughput is lost in terminal flow

The review will cover arrivals, time windows, gates, yard, loading operations, equipment, cargo statuses and service accounting, and will help select the first stage.