Industry digitalisation analysis

Diagnostic Centers and Laboratories: Digitalization Analysis

Explicit survey progress from registration to result

Digital maturity

Typical digital maturity

Shows the level of digitalisation companies in this line of business typically operate at.

The assessment considers use of core systems, how far processes are digitalised, integrations, data readiness and advanced use of data.

A 3 means ordinary, middling maturity. A 5 is given only where real-time data, automated decisions and advanced optimisation are already a routine part of core operations.

high
Digitalisation potential

Digitalisation potential

Shows the scale of business impact digitalisation could have in this line of business.

It weighs economic leverage, the scope for digital impact, the scale and repetition of processes, value lost today, and the leverage of better data and decisions.

A business area’s score is calculated from five weighted dimensions. A sector’s score is derived from the scores of its business areas.

66/100
Biggest challenge
Research orders are received in unequal formats
Biggest opportunity
Investigation tracked from order to confirmed result

Operating model

The order for the test may come from a patient or other body. The laboratory needs a suitable sample, the diagnostic team - the necessary images or other data and a review of the responsible specialist.

Medical Laboratory

The laboratory accepts biological samples, conducts tests and checks the quality of the results. Submits an approved response to the institution or patient who ordered the study.

Visual Diagnostic Center

The center registers the study, prepares the patient and conducts a visual examination. The specialist reviews the images, prepares the description and confirms the result.

Sample collection unit

The unit accepts the patient, takes a sample and transfers it to the laboratory. It is important for the team to track the transfer, and for the patient to know where and when to look for the result.

Diagnostic Center serving patients directly

The patient addresses the center, registers for examination and receives preparedness information. The center provides him with a confirmed result and explains how to approach in case of questions.

Market context

The diagnostic service connects registration, sample or test performance, confirmation of results and transfer to the recipient. It is important for the patient to know how to prepare and when and where to get the result. It is necessary for the team to maintain a correct order relationship and clearly assign a review of the significant result.

  • Different customersOrders from the patient, physician and partner may come through different channels but must be correctly linked to the study.
  • Presentation of the resultThe recipient needs to find a relevant result, and the team needs to see which studies are not yet completed.

Workflow and responsibilities

01

Order acceptance

Check that the sending, test code, and test data are assigned to the appropriate patient.

02

The course of the research object

The laboratory follows the sample and its parts, in radiology - a study performed and a set of images.

03

Quality and Release

The mandated process evaluates the facts important to the method and releases a suitable version of the result.

04

Submission and Response

The result is presented to the legitimate recipient, and a significant finding is transmitted according to clinical order.

05

Correction

The correction preserves the previous document and the necessary re-information.

Digital maturity scale

1

Separate records and manual work

Information is mainly held in separate files or notes. Employees pass it on and reconcile it manually.

2

Organised data within individual teams

Teams record their work consistently, but sharing information with colleagues still requires considerable manual checking.

3

Partially integrated systems

Core work is managed in systems. Some information is transferred automatically, but repeated data entry remains.

4

Coordinated systems and teams Typical current situation

Systems deliver the required data on time. Employees can see unfinished work and know who is responsible for resolving discrepancies.

5

Continuous measurement and improvement

The team checks data quality, evaluates results and uses them to improve operations. Automation is applied where its value can be demonstrated.

Executive conclusion

It is important to see the progress of the investigation and missing information. The confirmed result must be passed on to the right recipient, and significant findings to the responsible specialist according to the order of the institution.

Related topics

Laboratory Information SystemPACS Integration

Let's discuss your care process