Is a new separate system necessary for the transmission of critical results?

First, it is checked whether the laboratory or radiological system used can track the transmission of results and the response of the specialist responsible. The additional decision is justified when studies are conducted in several systems and none shows who has to review the result and take further action.

How do studies in different systems combine?

Compatible patient identifiers, test codes, result status and recipients. Integration transmits validated data and the review task. Clinical professionals verify that the information is understandable and appropriate for their work.

How do you measure the decline in re-investigation?

Separating repeat due to sample confusion, data loss, or other process error from the clinically necessary re-examination. The indicator must not encourage the refusal of the required verification.

Is it necessary to wait for a final description before informing?

This is determined by the clinical situation and the approved response procedure. The required urgent information does not have to wait automatically for all administrative steps; the state of the information transmitted must be clear.

Diagnostic workflow and results delivery system

The diagnostic team tracks the order, sample or images of the study and the preparation of the results. A significant finding is passed on to the responsible specialist, verifying that the information has reached it.

Sending data, the clinical information and priorities required for the study are transmitted through separate documents or through different interfaces. Errors occur in the study registration or additional adjustments are required for the staff.

How the solution works

The test order is linked to a suitable patient and a sample or set of images.
Responsible specialists evaluate the control of the study and confirm the result.
A significant find or correction of it is passed to the identified recipient with acceptance confirmation.

Key challenges

Research orders are received in unequal formats
Sample traceability has gaps
Equipment and Information Systems Integrations Fragmented
The quality state of the study does not reach the release of the result
Reviewing and escalating critical results is not always closed

Solution capabilities

Ordering a test and patient data

The order of the test is compatible with the catalogue. The laboratory tracks the sample and its parts, in radiology - the patient, the study and a set of images.

Eligibility of the study

The results of the control of the method, equipment and object of study reach the responsible specialist before the conclusion is confirmed.

Confirmed result

The result is accompanied by units of measurement, performance conditions and version. The responsible specialist verifies the analyzer data or images of the study and confirms the result before it is presented to the recipient.

Transfer of significant find

According to the criteria set by the institution, the recipient is selected, its reception is recorded and an agreed escalation is carried out.

Correction and Repeat

Rejected object of the study, repeat and adjusted conclusion keeps the story. Determine which recipients need to pass the corrected result.

Business context

Research orders are received in unequal formats: Sending data, the clinical information and priorities required for the study are transmitted through separate documents or through different interfaces. Errors occur in the study registration or additional adjustments are required for the staff.
Sample traceability has gaps: The records of sample collection, transportation, reception and storage are not always linked. It is unclear where the delay occurred or the conditions for storing the sample were changed. Specialists take time to check the suitability and belonging of the sample to the patient. Re-taking may be required, so the patient and the sending physician wait longer for the result.
Equipment and Information Systems Integrations Fragmented: Ordering a test, equipment data, and an approved result are transmitted between different systems. Unmatched patient or test codes force employees to correct the records by hand. Preparation of the result takes time, and a transfer error must be identified before it is submitted. It may be unclear to the recipient whether the study is still being performed or if the answer is waiting for a technical fix.
The quality state of the study does not reach the release of the result: Equipment, control and survey object quality information relevant to the method is assessed separately from the result. The specialist checks eligibility for long periods or the result is released without assessing a significant deficiency.
Reviewing and escalating critical results is not always closed: The warning is transmitted by telephone, message or separate system. It is unclear who and when confirmed the result and initiated the action.
Waiting for patient and sender has a clear course: It is important for the recipient of the study that the order, sample and confirmed result are linked to the correct patient. Visible defects and transfer actions help coordinate the completion of the study. Significant information is passed on to the responsible specialist, and the patient is explained in the order of obtaining results set by the institution.

Core features

Ordering a test and patient data
Eligibility of the study
Confirmed result
Transfer of significant find
Correction and Repeat

Key integrations

Customer and Clinical Systems: Appointment of the test, identity of the patient and the result transmitted.
Laboratory or Radiological Equipment and Systems: The research is characterized by facts of performance, quality, image or analysis.
Laboratory or Radiology System: The find, its state of reliability and published and revised versions.
Contact and standby: Relevant authorised recipients, alternative contacts and confirmation of transfer.

Potential impact (%)

The ranges indicate an illustrative relative change in the metric under the stated assumptions. Results depend on the starting position and actual use of the solution. Percentages for different metrics must not be added together.

Time of re-order revision

12–36%Decreasing

This illustrative scenario assumes that 30-60% of manual data entry and handover work can be addressed. That share is assumed to fall by 40-60%. Company data is needed to verify both the addressable workload and the resulting change.

Measure employee minutes for manual targeting per order of a comparable group.

Time of transmission of a significant test result

6–25%Decreasing

This illustrative scenario assumes that 20-50% of waiting caused by missing information or unclear responsibility can be addressed. That share is assumed to fall by 30-50%. Company data is needed to verify both the addressable share and the resulting change.

Measure the minutes from the determination of the find to be transmitted in accordance with the prescribed procedure to the acceptance of the correct recipient.

Conditional calculation scenarios. The assumptions have not been validated against client measurements.

When this solution is relevant

The sample, order and result of the study are manually linked by the staff in different systems.
A critical result is reported by telephone, but the recipient of the message, time and response are recorded in separate notes.

Project scope and implementation

The project links the research systems used to orders and results recipients. If only data transmission is missing, integration is sufficient. For urgent information, the necessary direct communication methods are saved, and the system records who and when accepted the message.

Frequently asked questions

Adapting the solution to your business

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