Property sales and reservation management system
The sales team sees the offer, reservation and transaction progress of a specific housing or premises. Other channels receive the same approved commercial terms.
The housing or premises unit, additional space and reservation are updated separately. The sales team and channels may show different set price and availability. The customer is offered already reserved property or unmatched conditions. There is a risk of returning to the offer, so there is a risk of losing the transaction started and trust in the project.
How the solution works
- The unit sold and the parts involved are determined to have an approved commercial volume.
- The buyer's need receives a valid version of the offer.
- The reservation checks the availability of all selected volumes and records admission.
- An authorized employee resumes the transaction after the terms change or expire.
- The approved contractual status is transferred to the buyer's service and financial model, separately from the fact of payment.
Key challenges
- Sales and Object Inventory Unsynchronized
Solution capabilities
Units and Related Parts
An apartment, room, parking space, or other accessory is linked according to the volume sold and the combinations allowed.
Prices and offer version
The submitted offer retains the valid price basis, the approval of the discount and the terms of admission.
Controlling Reservation Conflicts
The same unit or associated portion cannot be finally promised under incompatible active reservations; confirmation is returned to the submitting channel.
The course of validity and revocation
The term, contract or premium clause has a clear review. An unknown payment status is not an arbitrary basis for cancellation of a reservation.
Transfer of transaction
The relationship between the buyer, the object and the approved conditions achieves contract and service; the financial fact comes from a separate source.
Business context
- Sales and Object Inventory Unsynchronized
- The housing or premises unit, additional space and reservation are updated separately. The sales team and channels may show different set price and availability. The customer is offered already reserved property or unmatched conditions. There is a risk of returning to the offer, so there is a risk of losing the transaction started and trust in the project.
- The buyer chooses the property that is realistically available
- Unmatched reservations displayed on different channels can terminate the transaction and undermine trust in the project. Uniform unit status allows for a genuine alternative to be offered and the agreed terms to be retained. The sales team can continue the conversation from the actual offer to the transfer of the transaction.
Core features
- Units and Related Parts
- Prices and offer version
- Controlling Reservation Conflicts
- The course of validity and revocation
- Transfer of transaction
Key integrations
- The basis of the objects for sale
- Unit structure, valid plan and allowed commercial scope.
- Customer and Broker Channels
- Buyer's need, request and return booking confirmation.
- Sources of contracts and payment
- A transaction clause and a separate fact of contribution or correction have been approved.
- Development model and buyer service
- Valid commercial result and its change.
Potential impact (%)
The ranges indicate an illustrative relative change in the metric under the stated assumptions. Results depend on the starting position and actual use of the solution. Percentages for different metrics must not be added together.
Inventory and proposal revision work
12–36%Decreasing
This illustrative scenario assumes that 30-60% of manual data entry and handover work can be addressed. That share is assumed to fall by 40-60%. Company data is needed to verify both the addressable workload and the resulting change.
The active reconciliation time of units, attachments and conditions for similar transactions is measured.
Number of confirmed booking conflicts
12–42%Decreasing
This illustrative scenario assumes that 30-60% of errors can be addressed through the data and rule checks described. That share is assumed to fall by 40-70%. Company data is needed to verify both the addressable share and the resulting change.
Counts cases where incompatible obligations for the same object or attachment are entered into at the same time. Unconfirmed requests are excluded.
Share of housing or indoor reservations turned into transactions
1–4%Increasing
Sample starting portion - 70%. Assumption: 10-25% of the remaining cases involve conflicting object reservation conditions; a solution would help resolve 20-40% of these cases.
Transaction-ending bookings are divided by all comparable bookings. Financing, price changes and the project stage are individually assessed.
Conditional calculation scenarios. The assumptions have not been validated against client measurements.
When this solution is relevant
- The apartment is vacant, but the parking space added in the proposal has already been promised to another buyer.
- The broker and internal team rely on different reservation validity of the same object.
Implementation requirements
Real estate sales are matched by sold units and related locations or other parts. Reservation validity, parallel offers and price-change rights are combined in the customer management system used.
Further development options
- Connecting additional sales channels to a verified booking acceptance
- Preparation of bidding sets based on approved combinations of units and pricing limits