Industrial equipment quote configurator (CPQ)
The technical vendor selects a compatible set of equipment and calculates the price with the services. Non-standard customer requirements are provided to the specialist for evaluation.
Even frequent queries are forwarded to a specific employee, as the logic of analogs, compatibility and previous decisions is not structured. The response time increases, it is difficult to substitute specialists and increase the amount of requests without adding a command.
How the solution works
- The seller collects the technical and operational requirements necessary for application.
- Permissible set-up is selected according to the approved rules; an ineligible need is passed on to a specialist.
- The cost of goods and services is matched against the terms of the customer and project, and the commercial exemption is approved.
- Once the client accepts a version of the offer, its codes, quantities and terms are transmitted for execution.
Key challenges
- Technical product selection depends on individual specialists
- The bid and order process is manually transferred many times
- Individual pricing is hard to control
Solution capabilities
The structure of technical need
The client's requirements are converted into parameters by which the set-up is formed.
Configuration rules
Selected components are checked for compatibility, dependencies and mandatory parts.
Cost and pricing
Relevant supplier cost, currency, customer terms and design discounts are used in a single calculation.
Margin Control
Risky deviations from the target margin are transmitted for validation.
Versions of proposals
Each change of customer or supplier maintains a technical set-up and price history.
Conversion to ERP
The approved version of the proposal is transmitted to ERP without re-arrangement of codes and quantities.
Business context
- Technical product selection depends on individual specialists
- Even frequent queries are forwarded to a specific employee, as the logic of analogs, compatibility and previous decisions is not structured. The response time increases, it is difficult to substitute specialists and increase the amount of requests without adding a command.
- The bid and order process is manually transferred many times
- The request is received by e-mail, prices are checked in ERP and supplier systems, the proposal is prepared in a document and the confirmed order is re-entered by hand. The cost of service increases, the likelihood of errors and the time to order is increased, and specialists spend a lot of time on administration.
- Individual pricing is hard to control
- Customer discounts, design prices, cost, currency, supplier promotions and vendor exemptions are managed in multiple locations. Offers are held slowly, with price discrepancies and inconspicuous margin losses.
- Technical choice helps to justify the bid price
- The industrial customer assesses whether the equipment will do the necessary work and how much it will cost in its entirety. The matched set-up allows discussing the right services and accessories along with the main product. The seller can provide alternatives more quickly and save the margin by clearly showing their differences.
Core features
- The structure of technical need
- Configuration rules
- Cost and pricing
- Margin Control
- Versions of proposals
- Conversion to ERP
Key integrations
- Product information management system (PIM)
- Technical attributes and compatibility rules.
- Enterprise resource planning system (ERP)
- Customers, prices, cost and order.
- Customer relationship management system (CRM)
- Sales opportunity and customer.
- Supplier integrations
- Prices, terms and availability.
- Document Generation
- Proposal documents and versions.
- Business customer portal
- The customer is shown the final price.
Potential impact (%)
The ranges indicate an illustrative relative change in the metric under the stated assumptions. Results depend on the starting position and actual use of the solution. Percentages for different metrics must not be added together.
Active technical and commercial proposal preparation time
12–36%Decreasing
This illustrative scenario assumes that 30-60% of manual data entry and handover work can be addressed. That share is assumed to fall by 40-60%. Company data is needed to verify both the addressable workload and the resulting change.
Compare suggestions in a similar configuration to include revisions and approval.
Order corrections for incorrect version of the set-up or conditions
12–42%Decreasing
This illustrative scenario assumes that 30-60% of errors can be addressed through the data and rule checks described. That share is assumed to fall by 40-70%. Company data is needed to verify both the addressable share and the resulting change.
Transfer discrepancies are calculated, separating the subsequent change of client requirement.
Part of industrial equipment proposals accepted
6–22%Increasing
The sample starting portion is 35%. Assumption: 15-30% of the remaining cases involve an unclear set of industrial equipment; a solution would help solve 20-40% of these cases.
The accepted proposals are divided by all the same-purpose equipment proposals. Standard and engineer review-required projects are analysed separately.
Conditional calculation scenarios. The assumptions have not been validated against client measurements.
When this solution is relevant
- Proposals are prepared in Excel or documents
- Proposals often need to combine individual technical suites.
- Prices are checked in multiple supplier sources
- Several levels of approval are required
- Project prices, margin and customer changes are combined in individual files, and the approved proposal is rewritten into a business management system.
- Many individual prices and design conditions
Implementation requirements
Configuration rules require approved combinations of equipment and restrictions on usage modes. Sales and technical specialists combine to approve non-standard offers, and pricing describes the cost and validity of the supplier, currency, installation and maintenance.
Further development options
- Verification of the effect of the changed usage regime on the set-up
- Inclusion of additional service costs in the proposal