Industry digitalisation analysis

Digitalization of the trade in building and finishing materials

Supply of materials according to the actual need of the object

Digital maturity

Typical digital maturity

Shows the level of digitalisation companies in this line of business typically operate at.

The assessment considers use of core systems, how far processes are digitalised, integrations, data readiness and advanced use of data.

A 3 means ordinary, middling maturity. A 5 is given only where real-time data, automated decisions and advanced optimisation are already a routine part of core operations.

medium
Digitalisation potential

Digitalisation potential

Shows the scale of business impact digitalisation could have in this line of business.

It weighs economic leverage, the scope for digital impact, the scale and repetition of processes, value lost today, and the leverage of better data and decisions.

A business area’s score is calculated from five weighted dimensions. A sector’s score is derived from the scores of its business areas.

76/100
Biggest challenge
Technical product data and documentation disaggregated
Biggest opportunity
Materials are delivered according to the progress of the object's work

Operating model

The need for materials is often calculated by object, and the goods are sold in packaging or other units. The delivery is affected by the weight of the cargo, access, unloading and work stages.

Technical features determine the choice of material

Dimensions, composition, resistance, installation conditions and compatibility with other materials used are important to the buyer.

Design and repeat sales simultaneously

Some goods are purchased regularly, but larger orders are formed according to a specific object, stage of work or technical specification.

Custom B2B Pricing

Prices depend on the customer, project, quantity, supplier's stock, delivery, credit terms and exceptions approved by the manager.

Multiple units of measurement and sales

The same product can be accounted for in units, packages, metres, square or cubic metres, kilograms and pallets.

Complex object logistics

Delivery depends on weight, gauges, transport type, unloading device, facility availability, time window and workflow.

Documents required for the product

Certificates, declarations, safety data sheets and installation instructions are provided to the buyer for a specific material. Documents must match the ordered product and its version.

Market context

The wholesaler of building materials combines standard replenishment orders and supply according to the stages of the works of the object. The customer needs the correct quantities, units and documents, but the purchase value is also determined by the possibility to deliver the materials when they are used. When the project is changed, the entire associated set and the remaining supply must be reviewed.

  • Schedule of object supplyMaterial deliveries need to be coordinated with work crews, storage availability and the site's readiness to receive them.
  • Precise quantities and conditionsThe differences between packages, units of measurement and design discounts must be clear while the proposal is being prepared.

Typical operating workflow

01

Data Management of Assortment and Suppliers

Product codes, technical features, prices, packaging, documents, images, classification and delivery terms are retrieved.

02

Request for a customer's need or project

The customer provides a list of goods, a draft, a drawing, a technical specification, quantities or describes the planned works.

03

Technical selection of products and quantities

The manager or consultant selects the right products, kits, additional materials, alternatives and calculates the required quantities.

04

Pricing and proposal development

Customer and project prices, supplier conditions, margin, balances, delivery are checked and a version of the offer is formed.

05

Debugging and Order Confirmation

The customer changes quantities, alternatives or delivery stages, and the approved offer is converted to an order.

06

Reservation and supply planning

Items are reserved in specific warehouses, ordered from suppliers or distributed among locations according to the object's terms.

07

Set-up, withdrawal or delivery

The order is completed according to the object and stage, transport is planned, unloading, withdrawal time and documents.

08

Object service and additional orders

Managed partial deliveries, additional quantities, alternatives, returns, claims and submission of documents.

09

Profitability and Process Analysis

The conversion of bids, project margin, delivery costs, residual turnover, returns and customer activity are evaluated.

Digital maturity scale

1

Separate records and manual work

Information is mainly held in separate files or notes. Employees pass it on and reconcile it manually.

2

Organised data within individual teams

Teams record their work consistently, but sharing information with colleagues still requires considerable manual checking.

3

Partially integrated systems

Core work is managed in systems. Some information is transferred automatically, but repeated data entry remains.

4

Coordinated systems and teams

Systems deliver the required data on time. Employees can see unfinished work and know who is responsible for resolving discrepancies.

5

Continuous measurement and improvement

The team checks data quality, evaluates results and uses them to improve operations. Automation is applied where its value can be demonstrated.

Executive conclusion

Approved quantities and delivery conditions must be transferred to the warehouse and logistics. Project change must resume the offer, reservation and scheduled supply in time.

Related topics

B2B booking portalCustomer self-service portalProduct information managementDesign proposal drafting systemERP integrationWarehouse management integrationClassification of technical productsBIM product dataDigital passports for construction products

Let's assess where the path from request to delivery to the object is stalled