Parcel locker and collection point network management system

The team manages the employment and disruption of mail machines and pick-up sites. The shipment is selected in the right location according to size, existing obligations and operating facilities.

The local supply is based solely on visible physical freedom, without considering the size of the shipment, commitments already accepted and technical inaccessibility. The shipment is brought where there is no suitable reception facility, or its relocation is arranged too late.

How the solution works

  1. Local supply is calculated by separating physical employment, accepted commitments and inadequate capacity.
  2. The shipment is confirmed with an appropriate acceptance option in accordance with the applicable booking model.
  3. Actual placement or employee acceptance is linked to a specific shipment and its location.
  4. Withdrawal, expiration or failure replaces the task of responsible process.
  5. The alternative is transmitted to the delivery and recipient processes and takes effect according to their required approval.

Key challenges

  • The capacity of post offices and pick-up points is seen too late

Solution capabilities

Suitable capacity model

The size of the compartments or capacity of the space served is assessed in conjunction with working time, failures and already accepted commitments.

Consignment Reservation

A suitable size group capacity can be managed and a specific section assigned at a later date; a defunct commitment is vacated in an approved order.

The fact of incorporation and withdrawal

Door opening and shipment transfer are recorded separately. Lack of approval, the employee receives a task to adjust the status of the shipment and section.

Waiting term and return

The time of the shipment is linked to a necessary reminder or physical withdrawal; the mere end of the term does not free up the still occupied space.

Fault and affected flow

The technical problem distinguishes between unavailable capacity, pre-existing shipments and still-traveling commitments.

Business context

The capacity of post offices and pick-up points is seen too late
The local supply is based solely on visible physical freedom, without considering the size of the shipment, commitments already accepted and technical inaccessibility. The shipment is brought where there is no suitable reception facility, or its relocation is arranged too late.
The selected pickup location has a real chance to accept the shipment
The recipient plans a pick-up based on the location indicated. The assignment assessing the size, reservations and faults of the shipment reduces the likelihood of unexpected redirection. The team that manages the network can more specifically inform the sender and the recipient when the selected service is temporarily unavailable.

Core features

  • Suitable capacity model
  • Consignment Reservation
  • The fact of incorporation and withdrawal
  • Waiting term and return
  • Fault and affected flow

Key integrations

Post Office equipment and serviced locations
Technical statuses and verified events of receiving and withdrawing the shipment.
Delivery Management
The size of the shipment, the estimated arrival and the return of the capacity obligation.
Recipient's information channel
An alternative is allowed, the withdrawal status and the answer of the approved decision.
Equipment service
Fault-affected compartments or equipment, repairs carried out and approved returns for use.

Potential impact (%)

The ranges indicate an illustrative relative change in the metric under the stated assumptions. Results depend on the starting position and actual use of the solution. Percentages for different metrics must not be added together.

Number of failed receptions due to inadequate capacity

3–16%Decreasing

This illustrative scenario assumes that 15-40% of the capacity metric is affected by allocation and preparation. That share is assumed to fall by 20-40%. Company data is needed to verify both the addressable share and the resulting change.

Unsuccessful arrivals are counted when an approved reservation could not be fulfilled due to inadequate size, occupied or technically unavailable capacity. A similar volume of arrivals is compared.

Capacitance check-up after uncertain event work

16–42%Decreasing

This illustrative scenario assumes that 40-70% of information searches and repeated cross-checks can be addressed. That share is assumed to fall by 40-60%. Company data is needed to verify both the addressable workload and the resulting change.

Active location and shipment adjustments are measured after a discontinuous or controversial event.

Conditional calculation scenarios. The assumptions have not been validated against client measurements.

When this solution is relevant

  • Shipments are brought to a physically free location, but not suitable for their size or already accepted flow.
  • At the end of the storage term, the system frees up the capacity, although the shipment has not yet been removed.

Implementation requirements

The pick-up network is matched by parcel sizes, capacity commitments and real placement and pick-up events. Broken compartments, unreceived responses and unclaimed shipments have manageable states, and serviced areas are subject to their operating hours and receiving capacity.

Further development options

  • Estimates of upcoming flow and take-back time by location
  • Location capacity development scenarios by confirmed acceptance gaps

Frequently asked questions

Adapting the solution to your business