Veterinary patient history and care management system
The vet sees the animal's history, research and assigned care. The team follows the expected results and control actions after the visit.
Animal visits, vaccinations, medicines, tests and images are stored in different locations. Not always reliably link the same animal and its previous records. The vet and owner repeatedly gather information before discussing the current referral. This prolongs the preparation of the visit and complicates the review of previous actions.
How the solution works
- Check the animal or treated group and the client's role
- Register clinical evaluation and plan
- To link the performed action and the required drug fact
- Review the result obtained or not received by the study
- Transfer control and current instruction to the keeper
Key challenges
- Animal health history fragmented
- Control of test results and treatment fragmented
- A reminder of prevention does not fit the animal's current plan
Solution capabilities
Animal identification and clinical record
The animal has a history regardless of the changing customer contacts. The group treatment defines which animals and period are covered by the record.
Clinical fact
The time and author or clinic that provided the data are indicated next to the conclusion of the visit, study, observation and specialist. Documents received from another institution are marked separately.
The course of medicine
The appointment, issue and actual administration performed in the clinic are recorded separately. The dose auxiliary calculation has a verified weight, unit and vet review.
The scope of farm animals
When treated with food-producing animals, the record links the actual fact of treatment to the withdrawal period for the product as specified by the veterinarian. The term is not chosen from the common name of the drug alone.
Control and prevention
The assigned study has a responsible review of the results, and the term of prevention is based on a relevant individual plan. A changed keeper, animal condition or death record updates the required information.
Business context
- Animal health history fragmented
- Animal visits, vaccinations, medicines, tests and images are stored in different locations. Not always reliably link the same animal and its previous records. The vet and owner repeatedly gather information before discussing the current referral. This prolongs the preparation of the visit and complicates the review of previous actions.
- Control of test results and treatment fragmented
- After the visit, the result of the study is not always passed to the veterinarian in charge. Data from the control visit, owner information and assigned actions are stored separately. It is unclear to the owner if the answer has already been reviewed. It may take a while for the veterinarian to provide further action or transmission of the necessary information.
- A reminder of prevention does not fit the animal's current plan
- The date of the prevention report is not always linked to the plan established by the veterinarian, the action already performed and the changed animal situation. The owner may receive an out-of-date invitation or not receive a scheduled reminder. The clinic has to additionally check the history and explain the discrepancy before registering the visit.
- Care Continues in Current Animal History
- For the owner, it is important that the other vet sees the previous tests, treatment and expected control actions. The associated story helps not to repeat information and plan reasonable continuing care. A reminder of prevention is associated with the current plan, so it remains relevant to the particular animal.
Core features
- Animal identification and clinical record
- Clinical fact
- The course of medicine
- The scope of farm animals
- Control and prevention
Key integrations
- Diagnostic and image sources
- Ordering a specific animal or group, the state of study and the version of the result.
- Processes of medicines, stocks and customers
- Appointment and issue facts, proper recipient and accepted transfer of control.
Potential impact (%)
The ranges indicate an illustrative relative change in the metric under the stated assumptions. Results depend on the starting position and actual use of the solution. Percentages for different metrics must not be added together.
Animal History Search Time
16–42%Decreasing
This illustrative scenario assumes that 40-70% of information searches and repeated cross-checks can be addressed. That share is assumed to fall by 40-60%. Company data is needed to verify both the addressable workload and the resulting change.
Measure the minutes of the vet and employee to collect the required history for a comparable type of visit.
Control actions for which performance or follow-up decision has not been confirmed
5–25%Decreasing
This illustrative scenario assumes that 20-50% of missed actions can be identified through task and deadline tracking. That share is assumed to fall by 25-50%. Company data is needed to verify both the addressable share and the resulting change.
Control actions are counted, which have fallen due in accordance with the clinical procedure, but there is no confirmation of performance or documented decision on further care.
Part of the negative feedback on the explanation for further animal care
4–15%Decreasing
Indicative assumption: 15-30% of negative reviews relate to unexplained follow-up actions of the animal. The decision could reduce this proportion by 25-50%. This is a scenario of potential; assumptions need to be verified by feedback collected by the company.
When a company starts collecting feedback, negative reviews about the explanation of the follow-up care of the animal are counted from all evaluations received on this topic. The same method of evaluation is used before and after installation and similar customer groups are compared. Without initial data, the actual change is not determined.
Conditional calculation scenarios. The assumptions have not been validated against client measurements.
When this solution is relevant
- Studies, prescribed medications, and control visits are difficult to reliably link to a particular animal.
- As the specialist changes, information from previous treatments has to be collected from several sites.
Implementation requirements
For veterinary processes, reliable data from animals or treated groups and relationships between keepers are prepared. Clinical records, pending trials and control actions are consistent with actual practice while maintaining the applicable drug and withdrawal data.
Further development options
- Surveillance of additional animal species or groups through their application of identification, pharmaceutical and monitoring rules