Industry digitalisation analysis

Rehabilitation and Wellness Centers: Digitalization Analysis

Coordinated procedure plan and more convenient visitation

Digital maturity

Typical digital maturity

Shows the level of digitalisation companies in this line of business typically operate at.

The assessment considers use of core systems, how far processes are digitalised, integrations, data readiness and advanced use of data.

A 3 means ordinary, middling maturity. A 5 is given only where real-time data, automated decisions and advanced optimisation are already a routine part of core operations.

medium
Digitalisation potential

Digitalisation potential

Shows the scale of business impact digitalisation could have in this line of business.

It weighs economic leverage, the scope for digital impact, the scale and repetition of processes, value lost today, and the leverage of better data and decisions.

A business area’s score is calculated from five weighted dimensions. A sector’s score is derived from the scores of its business areas.

64/100
Biggest challenge
Rehabilitation Plan Fragmented Between Specialists and Procedures
Biggest opportunity
Schedule of procedures is in line with the individual plan

Operating model

In rehabilitation, several procedures and repeated visits are combined. Specialists set an individual plan, and the administration adjusts the times according to the availability of people, facilities and equipment.

Ambulatory Team Rehabilitation

The patient comes to the procedures assigned by specialists. Their times are combined with each other, providing for the necessary breaks and a convenient schedule of visits.

Inpatient rehabilitation

The patient lives in the institution and receives care and procedures. The team coordinates the day plan according to the instructions of specialists and the individual capabilities of the patient.

Individual therapy and program at home

The specialist makes an individual plan, provides tasks and instructions and agrees on discussing the results. Between meetings, the patient feedback is collected.

Non-medical wellness programs

The center organizes activities to improve overall activity and well-being. It administers participants, coach time and program attendance.

Market context

Rehabilitation takes place according to an individual plan implemented by the patient and several specialists. The schedule is influenced by the sequence of procedures, the patient's capabilities and the resources required. It is important for the patient to understand the assigned tasks and have a way to discuss difficulties, and for the team to see changes in the plan.

  • Many related reservationsOne person may need several procedures on different days while maintaining the gaps prescribed by a specialist.
  • Transmission of Plan ChangesIf the visit is cancelled or the specialist adjusts the plan, the remaining reservations must be updated and the participants informed.

Workflow and responsibilities

01

Purpose and Initial Function

Individual need and activities significant to the patient are assessed.

02

Plan and Schedule

The actions assigned by the specialist are compatible with clinical conditions and real resources.

03

Performance and experience

True participation, tolerance and feedback provided by the patient are recorded.

04

Comparison Preview

An appropriate assessment tool is used and measurement conditions are recorded.

05

Correction and continuity

The specialist updates the plan or transfers the proper act of self-care.

Digital maturity scale

1

Separate records and manual work

Information is mainly held in separate files or notes. Employees pass it on and reconcile it manually.

2

Organised data within individual teams

Teams record their work consistently, but sharing information with colleagues still requires considerable manual checking.

3

Partially integrated systems

Core work is managed in systems. Some information is transferred automatically, but repeated data entry remains.

4

Coordinated systems and teams

Systems deliver the required data on time. Employees can see unfinished work and know who is responsible for resolving discrepancies.

5

Continuous measurement and improvement

The team checks data quality, evaluates results and uses them to improve operations. Automation is applied where its value can be demonstrated.

Executive conclusion

A change in schedule must maintain the procedures conditions provided by specialists. Attendance, patient responses and assessment results help the team review the follow-up plan.

Related topics

Patient self-service portalManagement of clinical processesFHIR integration

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