Industry digitalisation analysis

Installation and Maintenance of Engineering Systems: Digitalization Opportunities

Better prepared works and more easily serviced objects

Digital maturity

Typical digital maturity

Shows the level of digitalisation companies in this line of business typically operate at.

The assessment considers use of core systems, how far processes are digitalised, integrations, data readiness and advanced use of data.

A 3 means ordinary, middling maturity. A 5 is given only where real-time data, automated decisions and advanced optimisation are already a routine part of core operations.

medium
Digitalisation potential

Digitalisation potential

Shows the scale of business impact digitalisation could have in this line of business.

It weighs economic leverage, the scope for digital impact, the scale and repetition of processes, value lost today, and the leverage of better data and decisions.

A business area’s score is calculated from five weighted dimensions. A sector’s score is derived from the scores of its business areas.

64/100
Biggest challenge
The composition of the operating system lags behind reality
Biggest opportunity
Fewer re-visits and faster work reception

Operating model

The company can install new systems, maintain existing ones or provide both services. Installers need a coordinated design and materials, and the maintenance team needs equipment history and checks.

Installation of engineering systems

The contractor buys equipment, plans installation and organizes systems testing. The customer is transmitted the operating system and its documents.

Maintenance services

The company periodically inspects the customer's facilities and removes faults under a service agreement. Each visit requires a history of specific equipment and clear tasks.

Management of building or industrial facility systems

The manager takes care of the day-to-day operation of the systems and commissions the work of contractors. He checks the performance and whether the object can continue to operate under the intended conditions.

Design, installation and maintenance in one company

Teams make use of the overall history of the facility and combine specialist time. Personnel responsible for the acceptance, guarantee and day-to-day maintenance of the project are assigned separately.

Market context

The engineering systems contractor installs new systems or maintains equipment that is already in place. Approved solutions and work acceptance are important in the installation project, in maintenance - the history of a specific device and the customer's contract. Clearly passed documents reduce subsequent issues and help to continue service.

  • Interrelated worksOne installed part of the system can still wait for the work of another contractor to perform a general test.
  • Continuous maintenance of the objectLater service requires actual schemes, equipment models, settings and history of the work done.

Workflow and responsibilities

01

Valid Technical Scope

Compatible system, acceptance criteria and required specialist competencies.

02

Procurement and works readiness

The appropriate alternative, the real supply and parts of other operators are linked to the feasible plan.

03

Installation and testing

Actual installation and systems interoperability are verified under the intended conditions.

04

Transmission to the operator

Real configuration, usage information and clearly assigned remaining tasks are accepted.

05

Function Support

Care updates the story and checks whether the required comfort or process result is provided.

Digital maturity scale

1

Separate records and manual work

Information is mainly held in separate files or notes. Employees pass it on and reconcile it manually.

2

Organised data within individual teams

Teams record their work consistently, but sharing information with colleagues still requires considerable manual checking.

3

Partially integrated systems

Core work is managed in systems. Some information is transferred automatically, but repeated data entry remains.

4

Coordinated systems and teams

Systems deliver the required data on time. Employees can see unfinished work and know who is responsible for resolving discrepancies.

5

Continuous measurement and improvement

The team checks data quality, evaluates results and uses them to improve operations. Automation is applied where its value can be demonstrated.

Executive conclusion

Changes are worth following from the project to the purchase, installation and testing. When transferring the system, the operator must obtain documents and information about the shortcomings that have not yet been resolved.

Related digitalisation topics

Management of BIM and design changesDigital Trial and Launch ProcessMaintenance of technical systems by condition

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