Industry digitalisation analysis

Legal Services: Digitalization Opportunities

Clear orders, deadlines and document matching

Digital maturity

Typical digital maturity

Shows the level of digitalisation companies in this line of business typically operate at.

The assessment considers use of core systems, how far processes are digitalised, integrations, data readiness and advanced use of data.

A 3 means ordinary, middling maturity. A 5 is given only where real-time data, automated decisions and advanced optimisation are already a routine part of core operations.

medium
Digitalisation potential

Digitalisation potential

Shows the scale of business impact digitalisation could have in this line of business.

It weighs economic leverage, the scope for digital impact, the scale and repetition of processes, value lost today, and the leverage of better data and decisions.

A business area’s score is calculated from five weighted dimensions. A sector’s score is derived from the scores of its business areas.

60/100
Biggest challenge
Lack of uniform and detailed data to verify conflicts of interest
Biggest opportunity
Assignment documents, decisions and deadlines are found together

Operating model

Lawyers administer disputes, transactions and consultations. Procedural time limits are important in disputes, documents and conditions of performance are agreed upon in transactions, and sources applied to a particular issue are applied in consultations.

Dispute and case law

Lawyers prepare procedural documents, process evidence and track the time limits of the case. At each stage, the works performed, the client's decisions and further tasks are recorded.

Transaction Practices

The team coordinates the parties, editorials of documents and conditions for fulfillment; signing can only be one stage of the transaction.

Contract and continuing consulting practices

Consultations are repeated according to the client's activities, portfolio of documents and application of relevant rules.

One-time legal advice

The lawyer examines a specific question and gives an answer of the agreed scope. The client's data, circumstances examined and a conclusion prepared are preserved.

Market context

The lawyer works with the client's commissioning, specific documents and applicable terms. One-time consultations, long-term service and disputes have a different scope of cooperation. It is important for the client to know what decision or document is expected from him, and for the specialist to have a relevant history of the commissioning.

  • Deadlines and related actionsThe date of submission or transaction must be linked to preparation tasks and responsible people.
  • Relevant version of the documentParties' comments and endorsements must refer to the same version in order not to continue outdated debugging.

Workflow and responsibilities

01

Reception

Check parties, scope of the order and applicable professional conditions.

02

Legal basis

Collecting appropriate facts and time-specific sources.

03

Work and review

Prepare a document or conclusion with the specialist in charge.

04

Client decision

Obtain the required authorized response and explain its consequences.

05

Completion of the action

Verify submission, fulfillment of conditions or other real result of the agreed service.

Digital maturity scale

1

Separate records and manual work

Information is mainly held in separate files or notes. Employees pass it on and reconcile it manually.

2

Organised data within individual teams

Teams record their work consistently, but sharing information with colleagues still requires considerable manual checking.

3

Partially integrated systems

Core work is managed in systems. Some information is transferred automatically, but repeated data entry remains.

4

Coordinated systems and teams

Systems deliver the required data on time. Employees can see unfinished work and know who is responsible for resolving discrepancies.

5

Continuous measurement and improvement

The team checks data quality, evaluates results and uses them to improve operations. Automation is applied where its value can be demonstrated.

Executive conclusion

Documents, agreements and responsible professionals must be visible at the commission. Sources and deadlines must be checked against specific circumstances, especially when using previous material or the aid of artificial intelligence.

Related digitalisation topics

Case and Legal Project ManagementContract Life Cycle ManagementAutomation of legal documentsCustomer self-service portalsManaged by AI Legal Services

Discuss the progress of your professional service