Industry digitalisation analysis

Accounting, Auditing and Finance Services: Digitalization Opportunities

Less document collection and clearer deadlines for customer work

Digital maturity

Typical digital maturity

Shows the level of digitalisation companies in this line of business typically operate at.

The assessment considers use of core systems, how far processes are digitalised, integrations, data readiness and advanced use of data.

A 3 means ordinary, middling maturity. A 5 is given only where real-time data, automated decisions and advanced optimisation are already a routine part of core operations.

high
Digitalisation potential

Digitalisation potential

Shows the scale of business impact digitalisation could have in this line of business.

It weighs economic leverage, the scope for digital impact, the scale and repetition of processes, value lost today, and the leverage of better data and decisions.

A business area’s score is calculated from five weighted dimensions. A sector’s score is derived from the scores of its business areas.

76/100
Biggest challenge
Customer documents and explanations are received through too many channels
Biggest opportunity
Client documents are collected on time, works have clear deadlines

Operating model

The accounting firm periodically processes client documents, the audit team checks the selected data, and the external financial manager helps make management decisions. These works require different reviews.

Periodic Accounting and Tax Services

The team records the customer's economic operations, checks the accounts and prepares agreed-upon reports and declarations. Missing documents and unresolved differences are checked before the month or year is completed.

Audit and Assurance Services

The audit team collects and verifies the data needed for the conclusion. Procedures, identified questions and reviews are documented according to the requirements of a specific task.

External financial management services

A financial professional prepares reports for management, plans cash flows and assists in performance assessment. If accounting is handled by another team, it is matched with the monthly or yearly data verification and reporting deadlines.

One-time tax or accounting advice

The specialist examines the specific question of the client, collects the data necessary for him and gives the conclusion. The scope of consultation and the result are agreed with the client in advance.

Market context

The accounting firm receives the client's documents on a regular basis, and the auditor collects the evidence needed for a specific inspection. These activities have different responsibilities and workflows. It is important for the client to understand what information is still missing and for the service provider to complete the period's accounting or audit procedures in a timely manner.

  • Document Submission DisciplineLate papers and unanswered questions move the work into a period when the team is already busy with other clients.
  • Different scope of servicesAccounting management, auditing and financial management consulting have separate work and review requirements.

Workflow and responsibilities

01

Reception of the delegation

Establishing service, responsibility and applicable admissions conditions.

02

Retrieval of sources

Gather data for the required period and assess their suitability.

03

Professional work

Perform an accounting, auditing or consulting procedure and resolve exceptions.

04

Review and transmission

Verify the documents produced, their deadlines for submission, and acknowledgements of acceptance by the recipient.

05

Completion of the period

Meet the remaining obligations and service costs.

Digital maturity scale

1

Separate records and manual work

Information is mainly held in separate files or notes. Employees pass it on and reconcile it manually.

2

Organised data within individual teams

Teams record their work consistently, but sharing information with colleagues still requires considerable manual checking.

3

Partially integrated systems

Core work is managed in systems. Some information is transferred automatically, but repeated data entry remains.

4

Coordinated systems and teams

Systems deliver the required data on time. Employees can see unfinished work and know who is responsible for resolving discrepancies.

5

Continuous measurement and improvement

The team checks data quality, evaluates results and uses them to improve operations. Automation is applied where its value can be demonstrated.

Executive conclusion

The overall filing of documents can reduce customer administration. It must be clear in the team who verified the information, what works are still pending and when a peer review is required.

Related digitalisation topics

Customer self-service portalsDocument automationIntegration of accounting systemsProfessional service managementManaged use of IoT

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