Pharmacy sales restriction rule management system
The responsible specialist oversees the approved rules for the sale of goods. Cash registers, booking channels and the pharmacist's workspace receive relevant conditions.
The active substance, form, strength, age or quantity limits, prescription need, usage information and counseling rules are managed in different sources. Channels provide unequal information, and the pharmacist performs part of the checks by hand.
How the solution works
- The responsible professional certifies the product category and the sources of the rules that apply to it.
- The amended rule is tested with cases of sale and reservation significant to it.
- The approved version takes effect on its dedicated channels.
- Channel verification provides a permissive action or passes the situation to the pharmacist for further evaluation.
Key challenges
- Product and Sales Restriction Data Fragmented
- Checking sales restrictions varies between channels
Solution capabilities
Classification of products
Assigns the class required for the product from a control point of view and brings out the applicable sales or information restrictions.
Limit rule engine
Automatically checks approved sales, age, quantity or other restriction rules and clearly separates exceptions.
Management of approved sources of information
Records which source is confirmed for a specific product or regulatory fact, its version and its shelf life.
Controlling the application of channels
Checks that a particular channel is allowed to display or sell the product in accordance with the rules in force at the time.
Business context
- Product and Sales Restriction Data Fragmented
- The active substance, form, strength, age or quantity limits, prescription need, usage information and counseling rules are managed in different sources. Channels provide unequal information, and the pharmacist performs part of the checks by hand.
- Checking sales restrictions varies between channels
- Age, recipe, quantity, product category, need for consultation and identity verification are checked at different stages. Risks of inappropriate sales, slow service and under-documented consultation are increasing.
- Terms of sale explained before order
- Differently applied rules can create an expectation that cannot be met at the time of withdrawal. Relevant approved conditions allow channels and pharmacists to rely on the same data. It is clearer to the client what actions are possible and what checks are still needed.
Core features
- Classification of products
- Limit rule engine
- Management of approved sources of information
- Controlling the application of channels
Key integrations
- Pharmacies ERP / POS
- Product code, sales data, and the result of the verification to be obtained by the service channel.
- Electronic Prescription Interface
- The fact of the recipe and only the information needed to assess the specific condition of the sale.
- Data sources for medicines and products
- Product classification, active ingredient, form, strength and other facts required by the rule have been approved.
- Reservations and pharmacist workspace
- The same result of sales restrictions before the reservation or during service.
Potential impact (%)
The ranges indicate an illustrative relative change in the metric under the stated assumptions. Results depend on the starting position and actual use of the solution. Percentages for different metrics must not be added together.
Share of sales cases where the restriction needs to be checked or corrected manually due to a different rule
12–42%Decreasing
This illustrative scenario assumes that 30-60% of errors can be addressed through the data and rule checks described. That share is assumed to fall by 40-70%. Company data is needed to verify both the addressable share and the resulting change.
Counts cases in which an employee had to adjust or additionally interpret the restriction result provided by the system due to a rule's non-compliance. The percentage is calculated on the total number of cases checked in the same process.
Share of cases where different channels provide a mismatched sales or reservation solution for the same product
12–42%Decreasing
This illustrative scenario assumes that 30-60% of errors can be addressed through the data and rule checks described. That share is assumed to fall by 40-70%. Company data is needed to verify both the addressable share and the resulting change.
The result of selected restricted products in POS, reservation channel and employee's workplace is regularly checked. The percentage is calculated on the number of all product/channel combinations checked.
Conditional calculation scenarios. The assumptions have not been validated against client measurements.
When this solution is relevant
- Active substance, form, potency, age or quantity limits, prescription need, usage information and counseling rules are managed in different sources
- Channels provide unequal information, and the pharmacist performs some of the checks by hand
Implementation requirements
Specialists responsible for the restrictions on sales confirm the sources, the order of entry into force and the situations requiring a pharmacist's review. Insufficient data or a broken interface have a clear course of suspension and further decision.
Further development options
- Checking the application of the modified rule in channels
- An analysis of unreasonable constraints