Direct-to-consumer product and campaign content management system

The team produces product descriptions, images and campaign material for different markets. Harmonized content is transmitted to channels, preserving the approved version.

Product descriptions, campaigns, images, promotions and localizations are created in separate tools without clear versions. Slowing launches, differing product promises and increasing the risk of misleading communication.

How the solution works

  1. The product specialist confirms the facts and the limits of their use.
  2. Marketing follows them to produce campaign materials for a specific market.
  3. Responsible employees check claims and approve the publication version.
  4. When a fact is changed or when the campaign ends, related channel records are set and updated.

Key challenges

  • Content and suggestions are duplicated between countries and channels

Solution capabilities

Product fact model

Defines the mandatory attributes of a product, their types and relationships, so that different channels rely on the same structure.

The progress of versions and confirmations

Manages changes to content or data through a clear review and validation process, preserving previous versions.

Localisation

Manages the linguistic and market versions separately from the main content so that changes are consistently communicated to each channel.

Channel publication

Only the approved version of data or content is transmitted to channels and saves what and when it was published.

Business context

Content and suggestions are duplicated between countries and channels
Product descriptions, campaigns, images, promotions and localizations are created in separate tools without clear versions. Slowing launches, differing product promises and increasing the risk of misleading communication.
Product Promise Remains Consistent in Different Markets
The buyer may encounter an advertisement, product page, and other sales channel. Agreed facts, images, and translations help explain the same offer everywhere. The team can prepare a campaign or new market more quickly without starting each description from a separate data search.

Core features

  • Product fact model
  • The progress of versions and confirmations
  • Localisation
  • Channel publication

Key integrations

Product Information Management System (PIM) or Approved Product Data Source
Confirmed product facts, category attributes and commercial identifiers.
DAM / Media Library
Images, videos and other files with clear usage rights and versions.
E-commerce platform
Publication of approved product and campaign content for a specific market and channel.
Marketing Platforms
Campaign layout versions, publishing terms and audience data are required.

Potential impact (%)

The ranges indicate an illustrative relative change in the metric under the stated assumptions. Results depend on the starting position and actual use of the solution. Percentages for different metrics must not be added together.

Part of Content Fixes After Publication

12–42%Decreasing

This illustrative scenario assumes that 30-60% of errors can be addressed through the data and rule checks described. That share is assumed to fall by 40-70%. Company data is needed to verify both the addressable share and the resulting change.

Content changes made after publication due to incorrect fact, outdated version or inappropriate market localization are counted. The percentage is calculated from the number of all publications checked.

Time from approved content to its publication on selected channels

6–25%Decreasing

This illustrative scenario assumes that 20-50% of waiting caused by missing information or unclear responsibility can be addressed. That share is assumed to fall by 30-50%. Company data is needed to verify both the addressable share and the resulting change.

Measure the time between final approval and verified publication in selected markets and channels.

Share of market-specific product reviews completed by purchase

4–19%Increasing

Sample initial share - 5%. Assumption: 2-5% of the remaining cases involve product content that is under-understood by the market; a solution would help solve 10-20% of these cases.

Sessions that have ended the purchase are divided from sessions comparable to a product preview in the same market. The advertising budget, prices and delivery conditions are individually assessed.

Conditional calculation scenarios. The assumptions have not been validated against client measurements.

When this solution is relevant

  • Product descriptions, campaigns, images, promotions and localizations are created in separate tools without clear versions
  • Slowing startups, different product promises and increasing risk of misleading communication

Implementation requirements

The content of products and campaigns is linked by confirmed facts, statements, images, and versions for markets. Catalog changes must initiate a review of related content and approval of publication in available marketing tools.

Further development options

  • Search for used product claims through markets
  • Controlling the removal of the content of an expired campaign

Frequently asked questions

Adapting the solution to your business