Arts programme and event planning system
Organizers combine performers, spaces, rehearsals and technical teams. When the program changes, it is seen which arrangements and public information need to be updated.
When the event hall or venue layout is changed, the ticketing system is not always updated on time. As a result, expired seats are sold or some of the proper seats remain unsold to visitors.
How the solution works
- Match the track, date and main participants
- Reserve all space and team time
- Check technical conditions and sales configuration
- Managing the effects of substitution
- Capture execution and space transfer
Key challenges
- Program space and ticketing configuration stand out
- Team work is not given real readiness time
- The programme's commitments are in conflict even before execution
Solution capabilities
Commitments of the programme
Distinguish between the date being considered, the temporary reserve and the agreed event; following the response of the performer and partner.
The Space Cycle
Schedules rehearsals, setup, the event and dismantling around shared spaces and equipment.
The need for teams
Assigns required competencies and shift transfer. Employee working time rules are derived from the process responsible for this.
Sales readiness
Transfers the relevant configuration of the hall and the volume for sale determined by the responsible specialists to the ticket source. Checks if the change is adapted.
Execution of the amendment
Displays the affected performers, teams and published information; each necessary change has an executor.
Business context
- Program space and ticketing configuration stand out
- When the event hall or venue layout is changed, the ticketing system is not always updated on time. As a result, expired seats are sold or some of the proper seats remain unsold to visitors.
- Team work is not given real readiness time
- The calendar shows the event but lacks installation, verification, rehearsal, dismantling and employee transfer time. Formally free space is promised for another job, although the team cannot yet pass it on.
- The programme's commitments are in conflict even before execution
- The participation of performers, dates of rehearsals and space reservations are combined without appreciating common dependencies. The program that has already been announced has to be changed due to a previously known artist or space conflict.
- The public offer of the event meets real readiness
- The visitor buys the ticket into a specific program and space. Matched performers, technical work and sales configuration help keep this promise. When the program changes, the team sees which agreements and audience information need to be updated.
Core features
- Commitments of the programme
- The Space Cycle
- The need for teams
- Sales readiness
- Execution of the amendment
Key integrations
- Ticket system
- Event Facts, Hall Configuration and Replacement Fulfillment.
- Sources of personnel and equipment
- Competences, Availability and Reservations.
Potential impact (%)
The ranges indicate an illustrative relative change in the metric under the stated assumptions. Results depend on the starting position and actual use of the solution. Percentages for different metrics must not be added together.
Fixing conflicts identified in advance
12–36%Decreasing
This illustrative scenario assumes that 30-60% of manual data entry and handover work can be addressed. That share is assumed to fall by 40-60%. Company data is needed to verify both the addressable workload and the resulting change.
Measure hours of work to correct late conflict arising from a previously known commitment.
Untransmitted Program Changes
5–25%Decreasing
This illustrative scenario assumes that 20-50% of missed actions can be identified through task and deadline tracking. That share is assumed to fall by 25-50%. Company data is needed to verify both the addressable share and the resulting change.
Counting cases where a team or ticket source was still using an irrelevant version at runtime.
Conditional calculation scenarios. The assumptions have not been validated against client measurements.
When this solution is relevant
- Several events involve the same performers or technical teams using the same spaces.
- Changing the time or venue of an event requires re-arrangement of rehearsals, equipment installation and other event schedules.
Project scope and implementation
The calendar provides for the timing of the event, rehearsals, equipment installation and dismantling. If the available calendar allows the matching of space and team occupancy, its capabilities are used. Additional features are required when changes to one event must be linked to other events' work, responsible people and endorsements.
Further development options
- Planning other spaces and tours with local technical constraints.